About the role 💡

As a Partner Success Manager at Voicemod, your mission will be to build strong, long-lasting relationships with our partners and clients — both B2B and B2C — ensuring ongoing value, alignment, and success throughout the entire lifecycle of our deals.

You’ll be responsible for the follow-up and coordination of active deals, nurturing client relationships, and ensuring operational and strategic alignment across commercial initiatives. You will work hand in hand with Product, Growth, Marketing, Legal and Finance teams to make things happen and drive long-term impact.

What you'll do 💼

Manage and coordinate the execution and follow-up of B2B and B2C deals, ensuring all contractual commitments, timelines, and deliverables are met.
Build and maintain strong relationships with key clients and partners, acting as their main point of contact within Voicemod.
Collaborate cross-functionally with Product, Growth, Marketing, Legal and Finance teams to ensure seamless implementation of commercial agreements.
Monitor account health and deal performance, proactively identifying risks, opportunities, and areas for improvement.
Support internal alignment and documentation across departments to keep all stakeholders informed and focused.
Contribute to process improvements related to account management, reporting, and deal lifecycle.

What you'll need ✅

Passion for gaming, with experience in the entertainment industry, video games, or gaming hardware (e.g., headsets, microphones).
5+ years of experience in Account Management, Customer Success, or a similar role managing B2B and/or B2C partnerships.
Familiarity with contract management or coordination with legal teams in commercial agreements.
Strong project coordination skills and the ability to navigate cross-functional collaboration across teams like Marketing, Product, Growth, Finance, and Legal.
Excellent communication and relationship-building abilities, both with clients and internal stakeholders.
High level of ownership, proactivity, and problem-solving mindset — you know how to move things forward and adapt to changing priorities.
Ability to understand basic product or technical concepts and translate them into business conversations.
Fluency in English (spoken and written).

Bonus Points 🦄

Experience using CRM and collaboration tools (e.g., HubSpot, Notion, Jira, Asana).
International experience working across time zones, with a flexible and adaptable mindset.

⚡ Don't meet 100% of the criteria? Research shows that women and underrepresented groups tend to apply only when they tick every box. We’d love to hear from you even if you match 75%—skills can be learned, diversity makes us stronger.

Hiring process ⚙️

Our interview process takes place on Google Meet and tends to consist of the following stages:

1️⃣ Talent Acquisition Call – Get to know Voicemod and share your background (45 min).
2️⃣ Technical Challenge/Interview – Go deeper on your experience and showcase your skills (60min).
3️⃣ Hiring Manager Interview – Deep dive into your knowledge and role expectations (60 min).
4️⃣ Final Culture Fit Interview – A conversation about soft skills and ways of working (60 min).

If you want to have a look on how to get a successful job application, have a look here!

Important information for Applicants 📝

A minimum B2 level in English is required. We assess communication skills during interviews.
Video interviews: Cameras on, no virtual backgrounds. We use Google Meets.
Work location transparency: Be upfront about where you'll work from - we value honesty!

If you want to have a look on how to get a successful job application, have a look here!

Why You’ll Love Working at Voicemod ❤️

Flexible Working Hours ⏰ – Adapt your job to your lifestyle. You do you!
Remote Working 🌍 – Choose to work from home, our Valencia HQ, or the coworking space in Barcelona.
23 vacation days 🌴 – Plus an extra week off in August and your birthday.
Anniversary Celebration Program 🎉 – Unlock extra days off, volunteering days, or time to enjoy unique experiences as you reach work milestones.
Generous Referral Program 💼 – Earn rewards for helping us find and hire amazing talent.
Extra time off on demand ⏳ – For those tough moments when you need a break.
Wellbeing 🏥 – Paid sick leave, maternity/paternity leave, and healthcare insurance (for employees based in Spain).
Flexible Benefits Plan 💳 – Available for employees based in Spain, allowing you to optimize part of your salary (e.g., meals, transport, childcare) and save a significant amount of money each year.
Remote Stipend 💸 – To cover remote working costs.
Free English or Spanish lessons 📚 – From beginner to advanced levels.

Want to know more about us? 🔎

If you haven't used Voicemod yet, you can download it here!